Service
Service
We build our brand products on the foundation of user satisfaction, providing comprehensive pre-sales, in-sales, and after-sales services. In China, we have an extensive network of offices covering almost the entire country. For overseas markets, we have partners in Southeast Asia and are expanding our offices in Central Asia, Europe, and the Americas to better serve our global customers.
Comprehensive Service
During the whole process of pre-sale service, in-sale service and after-sales，we can provide the services, such as engineering design consultancy, project technical support, system matching supplies, customised service, cable training, installation technical guidance, special cable design, cable fault diagnosis and treatment, etc.
Lifetime Guarantee
Under normal circumstances, we assure a minimum 35-year product lifespan for our cables. In the meantime, we provide repair or replacement service if the quality issue is not due to personal factors.
All-day Service
Jianggyang Group provides 24-hour customer service response, the first time, the first site, ensuring you receive timely and effective support whenever you need it.
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